Massive Cellular and Internet Outage on 02/22

2:10 AM EST |February 22, 2024|Wise News Network|, ,
A close up of an iphone with the home screen showing.
An AT&T customer’s phone experiencing a loss of service due to the nation wide outages. Their phone is in SOS mode. Thursday, February 22, 2024, by Mason Beam (WNN).

By: Grace Smith – Wise News Network

Update: 02/23/24 11:13 a.m.

NORTH CAROLINA (WNN) – Hundreds of thousands of AT&T customers experienced service outages on February 22, 2024. Some reports suggest issues with Verizon, T-Mobile, and Spectrum, but AT&T is the primary service affected.

According to a tweet from the Charlotte-Mecklenburg Police Department, customers faced difficulties contacting 911 for a brief period. The outage manifested as AT&T users being stuck in SOS mode, allowing only emergency calls.

Tweet from CMPD News reporting a temporary inability for AT&T customers to contact 911 due to a nationwide outage. CMPD's call center remains unaffected and full service is expected to return shortly.
A tweet from Charlotte-Mecklenburg Police Department regarding the nationwide cellular and internet outages.

Additionally, the Cleveland County Government addressed the situation on Facebook, advising against testing phone connections by calling 911. This practice could overwhelm emergency services, making it challenging to handle genuine emergency calls.

AT&T service outage notice advising that calls to 9-1-1 may not work. Recommends using WiFi if possible. Texting 9-1-1 is also affected. Urges against testing 9-1-1 calls or texts. Updates to follow.
A Facebook post from Cleveland County’s Government regarding the the nationwide cellular and internet outages.

Although some Cherryville residents reported outages, AT&T’s outage tracking map shows no problems in the area. Spectrum users have also noted disruptions.

The outage was rectified around 12:00 p.m. for many Cherryville residents. 

ABC News sources confirmed the outage was not intentional; AT&T declined to comment.

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